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Description
x1 unit End Cap designed for Bakineer 1.0. This replacement cap fits securely onto the tube opening, protecting contents and maintaining a tight seal. Perfect for storage between uses or as a spare. Tube sold separately.
Shipping
xWe ship across Malaysia and internationally from our Petaling Jaya facility. Orders are dispatched within 1–3 business days.
Delivery estimates
| Destination | Estimated delivery |
|---|---|
| Peninsular Malaysia | 2–5 business days |
| Sabah & Sarawak | 5–10 business days |
| International | 5–10 business days |
- Bakineer 3.0B (battery-powered): Domestic Malaysia only. Cannot be shipped internationally due to lithium battery regulations.
- Bakineer 1.0C & 3.0C (corded): Available for international shipping.
- International customers are responsible for customs duties, taxes, and brokerage charges.
- Walk-in self-collection welcome at our Petaling Jaya office. Please message us in advance.
Exchange & Returns
xExchanges and returns by item
| Item | Exchange | Return |
|---|---|---|
| Sealed and unused gadget | Exchange available within 7 days of delivery, subject to same-model stock availability. | Return within 7 days of delivery for store credit (valid 12 months). Customer covers return shipping. |
| Used gadget | Exchange available only if we are unable to repair the gadget, subject to same-model stock availability. | Not eligible for return. Issues handled through warranty repair — see Warranty tab. |
| Accessory | For manufacturing defects within 7 days of delivery, with photo or video proof, choose from: • Exchange for the same item • Swap for a different item of equal value • Store credit |
Not eligible for change-of-mind returns. |
Cancellations
Orders can be cancelled before they ship. Once dispatched, please wait for delivery and follow the sealed-return process. Order modifications aren't supported.
Orders can be cancelled before they ship. Once dispatched, please wait for delivery and follow the sealed-return process. Order modifications aren't supported.
Warranty
xGadget Warranty
6 Months
From date of purchase
Coverage at a glance
| Covered | Not covered |
|---|---|
|
Motor Electronic board Battery (battery-powered models) Electrical components (switch, speed controller) |
Nozzles, spacers, pushers, tubes, moulds Other accessories or consumable parts |
What voids the warranty
- Water, dough, or any foreign object entering the gadget
- The unit being opened or repaired by anyone other than kuemue
- Damage caused by improper use
Making a claim
Email hello@kuemue.com with your order number and a photo or video of the issue.
Many issues can be resolved through a quick virtual diagnosis — we'll always start there.
- Choosing a selection results in a full page refresh.
